Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Complete Solutions Europe, we believe that betting and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. The odds are always in favor of the operator, and you should only ever gamble with money you can afford to lose.
Please gamble responsibly and within your means. If you're unsure whether your gambling is healthy, we encourage you to read the information below and seek support if needed.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including betting on our recommended apps. It is illegal for operators to offer gambling services to anyone under this age.
If you are under 18, please do not use any betting apps. Gambling at a young age can lead to serious harm and addiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the checklist below. If you recognize any of these signs in your own behavior, it may be time to seek help:
- Chasing losses — gambling more to recover money you've lost
- Hiding your gambling activities from family or friends
- Gambling with money needed for essential expenses (rent, food, bills)
- Spending more time or money gambling than you originally planned
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Repeatedly attempting to cut back or quit without success
- Gambling as a way to escape problems or difficult emotions
- Borrowing money to fund gambling activities
- Neglecting work, relationships, or hobbies due to gambling
- Lying to others about the extent of your gambling
Self-Help Tools & Responsible Gaming Features
Most reputable betting apps offer built-in tools to help you gamble responsibly. We recommend using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a defined period
- Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from betting apps and online casinos
- Cooling-Off Periods: Request a break from gambling for a set duration
- Account Closure: Permanently close your account if you decide to stop gambling
Take advantage of these tools — they are designed to protect you and promote safer gambling practices.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:
United Kingdom
- GamCare — Free information, advice, and support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop — The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk
Self-exclude from all licensed UK operators in one place - National Problem Gambling Clinic — NHS-funded specialist treatment service
Referral available through your GP
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
You can also speak confidentially with your GP, counselor, or local health services about problem gambling.
Take Action Today
If you recognize problem gambling in yourself or someone you care about, please seek help immediately. There is no shame in asking for support — problem gambling is a treatable condition, and many people recover with the right help.
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak with an advisor today.
Remember: Betting should be fun. If it's not, it's time to stop and get help.